Some sales people behave as if the customer is not expected to buy from them again. One sale only. They use tricks, clever ploys. They assume you are not as smart as they are. ‘Always be closing’ is their mantra. Upsell until you upset. This is Ok for $2 sales.
Professional Sales people want you to buy from them again. They want a relationship. They want to serve and delight by satisfying needs and meeting expectations. They build trust. They get referrals without asking for them. Their customers would pay for the information they are given. Their customers tell others.
Professional selling is simple. Not easy. Just simple.
Find out what I need and help me to buy it. Solve my problem. Help me to improve. Find out my motivation for buying. Help me to build my business. Make my life easier. Save me money. Help me reduce costs.
Professional selling requires the ability to change perspective. See the world through the eyes of another. Offer value that meets the needs of others.
If you want to improve your sales performance , Paddy can tailor a program to your organisation’s particular needs or provide individual coaching. How you sell is every bit as important as what you sell. If times are tough, isn’t this the perfect time to improve? People are more careful about spending. Sales people need to be more skilled and professional. Your customers are much better informed because of the internet. They demand more from sales people. Now is the perfect time to improve your selling skills and your team’s attitude to service instead of selling.
Call Paddy if you want to develop the sales potential of your people. A delay can mean lost sales, lost opportunities. Improved selling skills means delighted customers and repeat business.
Call now to get started.