Influencing & Negotiation skills
Your ability to get others to do what you want is an essential skill that underlies selling, negotiating, managing, leading and handling difficult behaviour. Influencing also implies that you won't use behaviours that cause bad feelings in others. No use of fear or threats. The ideal is to move others in your direction and build on the relationship at the same time.
Paddy can design a program to meet your particular needs. The building blocks of such a program could include:
- How to make an excellent first impression
- How to give and receive constructive feedback
- How to achieve a win win result
- Understanding the inner world of others
- How to build trust
- Choosing the right negotiating style to fit the situation
- Using the stages of a negotiation to your advantage
- How to understand the needs of others
- Identifying currencies that are valuable to others
- The behaviour of successful negotiators
Influencing and negotiating are 'soft skills' that have very hard consequences. Unfortunately, these skills are not 'natural' and must be learned.
Imagine the success of your organization if everyone was skilled in reaching outcomes that suited both parties, including your clients and customers.
What Clients Say:
"When Paddy Spruce reveals the simple, straightforward techniques to influencing success the results he helps people achieve are amazing. More sales made, greater prices gained and happier customers are just a couple of them." Winston Marsh, Business Growth Centre
"It was a joy to work with someone who had a similarly professional commitment to ensuring that his presentation was as near seamless as possible."
Colin Quarrington, British Association of Removalists
(Dublin- Ireland)
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Paddy Spruce, Integrity
Learning
ABN 11 118 859 161
Phone 03 9808 8990
Mobile 0418
996970
E-mail: paddy@paddyspruce.com.au
PO Box 111 Mt Waverley Vic 3149 Australia